Terms of Use

These Terms of Use (these “Terms”) govern your access to and use of Copilot by HK Study Hub, the online study platform available at www.trycopilot.study, including the Compass AI tutor (together, the “Service”), provided by HK Study Hub (“we”, “us” or “our”).

In these Terms, “you” and “your” refer to the person using the Service. Where that person is under 18 years of age, references to “you” also include their parent or guardian.

By signing in to or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

Our Privacy Policy explains how we collect, use and protect personal data in the Service and should be read together with these Terms.

The Service is available only to students enrolled with HK Study Hub and to HK Study Hub staff. All accounts are created and issued by HK Study Hub. There is no public registration.

If you are under 18 years of age, you may use the Service only with the consent of your parent or guardian, which is given when you are enrolled with HK Study Hub. Your parent or guardian should read these Terms with you.

Accounts are closed when a student ceases to be enrolled with HK Study Hub (see section 10).

Your account is personal to you. You must not share your login details with anyone, allow any other person to use your account, or use another person's account.

You are responsible for keeping your password confidential. If you believe that another person knows your password or has used your account, you must change your password on your Account page and inform your HK Study Hub tutor or us without delay.

You must not:

1. access, or attempt to access, any part of the Service or any other user's data that is not intended for you;
2. attempt to bypass, disable or interfere with the security, authentication or usage limits of the Service, including the daily message limit of Compass AI;
3. disrupt, overload or attempt to damage the Service;
4. scrape, crawl or otherwise copy the Service, its question bank or any other content, by automated means or otherwise;
5. share, publish or distribute any content of the Service outside the Service;
6. abuse Compass AI, including by attempting to make it ignore its instructions or by using it for purposes unrelated to your studies;
7. submit or send any content that is unlawful, abusive, harmful or otherwise inappropriate; or
8. use the Service for any unlawful purpose.

Compass AI is subject to a daily message limit to ensure fair use by all students. We may change this limit at any time.

The Service is provided for learning and revision.

Compass AI may explain concepts and assessment criteria, give hints, discuss ideas and comment on short extracts of your own work. It will not complete coursework on your behalf, including internal assessments (IAs), extended essays (EEs), Theory of Knowledge (TOK) essays, lab reports and portfolios.

Work that you submit to your school or to an examination board must be your own and must comply with the rules of your school and examination board, including any rules on the use of AI.

Compass AI has no knowledge of future examination papers.

Responses from Compass AI are generated automatically by an AI model. They may be inaccurate or incomplete, and may appear more confident than is warranted.

Compass AI is not a substitute for your teachers or tutors. You should verify any response on which you intend to rely with your HK Study Hub tutor or against the worked solutions in the Service.

The content of the Service, including its practice questions, worked solutions and study guides, is owned by HK Study Hub. This content is written by HK Study Hub, in some cases with the assistance of AI and subsequently reviewed by our team. It is original and is not reproduced from past examination papers.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the content of the Service for your own personal study while your account remains active.

Except as permitted by law, you must not copy, reproduce, redistribute, publish, sell or create derivative works from any content of the Service, or share it outside the Service.

Independent study tool. Not endorsed by, affiliated with, or produced by the International Baccalaureate Organization (IBO). 'IB' and 'International Baccalaureate' are trademarks of the IBO.

We may change, add or remove features, questions, study guides and usage limits of the Service at any time.

We aim to keep the Service available, but we do not guarantee that it will be available at all times or free from errors.

We may suspend or close your account if you breach these Terms.

Accounts are closed when a student ceases to be enrolled with HK Study Hub.

You, or your parent or guardian, may ask us to close your account at any time by contacting us at contact@hkstudyhub.com.

When your account is closed, the licence granted in clause 7.2 ends. Your personal data will be handled in accordance with our Privacy Policy.

To the fullest extent permitted by the laws of Hong Kong, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

We do not guarantee any particular academic result, grade or examination outcome from use of the Service.

To the fullest extent permitted by the laws of Hong Kong, we are not liable for any indirect or consequential loss, or for any loss arising from reliance on AI-generated content or from any unavailability of the Service.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the laws of Hong Kong.

These Terms are governed by the laws of the Hong Kong Special Administrative Region.

The courts of the Hong Kong Special Administrative Region have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.

We may update these Terms from time to time. When we do, we will publish the revised version on this page and update the “Last updated” date above.

Where we make a material change, we will also notify students and their parents or guardians through HK Study Hub.

Your continued use of the Service after an update takes effect constitutes acceptance of the revised Terms.

Questions about these Terms should be addressed to: